Monday - Friday: 11.00 - 18.30
Saturday: 11.00 - 17.00
Sunday: 12.30 - 16.30
We only accept return within 14 days under the New condition with all accessories in the original package, customer needs to pay for return shipping cost to our closest facility advised by our support team.
We do NOT refund once board is shipped except the return as brand new condition within 14 days. Customer has to pay for the return shipping cost. No shipping fee will be refunded.
Applies to MAXFIND BRAND
270 DAY WARRANTY ON MAXFIND PRODUCTS
We back up our products with a nine-month warranty. If you encounter quality issues with our board in some way, please email us directly. We will help you find the problem and provide you with free replacement parts. If the nine-month warranty expires, we will still offer you replacement parts at a very low price so that you can secure the board and continue riding.
Standard Repair Cycle:15-20 Days
Repair Cycle Under Special Situation:30 Days
Generally speaking, the repair takes about 15 days. But if the relevant accessories required for the repair are out of stock, we need to send the relevant accessories from China, then the repair will take a little bit longer. Anyway, the repair will be completed within 30 days. Thanks for your support and understanding.